Introduction
At BLEAULINK NETWORKS, we are committed to protecting and respecting your privacy. This Privacy Policy explains the methods and practices concerning the collection, use and protection of personal information that you provide to us by visiting our bleaulink-networks.fr website.
- Information gathering
We collect information about you when you use our bleaulink-networks.fr website. The types of information we collect include:
1.1 Personal Information This includes information that you voluntarily provide to us in our contact forms, such as your name, e-mail address and telephone number. This information may be collected when you send us a request for a quote or when you seek more information about our services.
1.2 Navigation Information We automatically collect information about your use of the site, such as the pages you visit, the time and date of your visit, your IP address and the type of browser used. This information is used to improve the user experience and optimise the operation of our site.
- Use of the information collected
The information we collect is used for several purposes:
2.1 Provision of Services Your personal information is used to respond to your requests, provide you with quotes and inform you about our services.
2.2 Site improvements Browsing information is analysed to understand how users interact with our site and to make improvements in terms of content and functionality.
- Information sharing
We respect your privacy and only share your information with third parties in the following cases:
3.1 Service providers Your personal information may be shared with third-party service providers who assist us in operating our website, provided that they adhere to our data security standards.
3.2 Legal Compliance Disclosure: We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal process or respond to other lawful requests.
- Data retention
We keep your personal information only for as long as is necessary to fulfil the purpose for which it was collected and to meet our legal and regulatory obligations. Details of specific retention periods are set out below:
4.1 Commercial transactions : We keep data relating to an order or invoice for 10 years after it is issued, in accordance with accounting and tax requirements.
4.2 Commercial warranty : For products covered by a commercial warranty of more than 10 years, the data is retained for the duration of the warranty.
4.3 Quotations : The information collected to issue a quotation is kept for 3 years after it is issued.
4.4 Appointments : The data collected in connection with the appointment request is also kept for 3 years.
4.5 Credit card transactions : Data relating to credit card transactions is deleted as soon as the transaction is completed, unless it needs to be kept for longer in order to manage disputes or comply with legal obligations.
- Information security
We take appropriate measures to protect your information against unauthorised access, modification, disclosure or destruction. These measures include technical and organisational protocols to secure our information systems. - Your rights
In accordance with data protection legislation, you have the right to access, rectify, delete or transfer your personal information held by us. You may also object to the use of your data for certain purposes. - Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. We encourage you to visit this page regularly to stay informed about how we manage your personal information.
Contact
If you have any questions about this policy or wish to exercise your rights, please contact us by e-mail at contact@bleaulink.fr or by post at the following address: BLEAULINK NETWORKS, 78 Rue Paul Jozon, 77300 Fontainebleau, France.
